Then, copy-and-paste the following statement into the description box so that Dropbox can take action in your account: For example: Dropbox/Photos/Italy/Venice/1001.pdf.The names of any files you’re looking for or want reverted.If you want to undo multiple events or restore specific files, also include: The approximate date the files were affected or went missing.If you can’t find an event that corresponds to your issue, create an email to Dropbox support with File recovery as the issue type. Include as much of the following information as possible. Fill out the rest of the details in the support email form.To restore a shared folder: Copy the link of the oldest event within that folder you want to undo.To restore your entire account: Copy the link of the oldest event you want to undo.Paste the link in the Restoration Link section of the support email form.Copy the link from your browser’s address field.Click the event that you’d like to undo or restore.Navigate to /events in a new browser tab.Select File recovery from the dropdown.
To request the recovery of missing or corrupted files using a restoration link: How to request file recovery from Dropbox Support If you continue to experience issues, you can request file recovery from Dropbox Support.
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